Privacy Policy

This privacy policy sets out how The Infinity web solution llc uses and protects any information that you give us when you use this website. The Infinity web solution llc is committed to ensuring that your privacy is protected. You can be sure that any information we request from you to help us identify you when visiting this website will only be used in compliance with this privacy policy.

The Infinity web solution llc may change this policy from time to time by updating this page. To make sure you are satisfied with any changes, you should frequently check this page.

What information we gather
  • Name and job title
  • Contact information including email address
  • Details about a person's preferences, interests, and postcode
  • Additional data pertinent to client surveys and/or promotions
  • How we utilize the information we gather:

    For the following reasons, we need this information to better understand your needs and serve you:
    Internal record keeping:-

  • The information could be used to enhance our offerings.
  • Using the email address you have supplied, we may occasionally send you promotional emails about new goods, exclusive deals, or other information we believe you would find interesting.
  • We could occasionally use your information to get in touch with you to conduct market research. We may communicate with you via phone, email, fax, or mail. We might utilize the data for the website to your preferences.

  • Security:

    We're dedicated to making sure your data is safe. We have implemented appropriate physical, technological, and managerial measures to protect and secure the data we gather online in order to stop unwanted access or disclosure.


    How We Use Cookies:

    Cookies are little files that request authorization to be stored on your computer's hard disk. After you consent, the file is added, and the cookie notifies you when you visit a specific website or aids in web traffic analysis. Web apps can react to you personally thanks to cookies. By collecting and storing information about your choices, the web application can adjust its functionality to your needs, preferences, and likes.

    Cookies from traffic logs are utilized to determine which pages are being seen. This aids in the analysis of website traffic statistics and helps us tailor our website to the demands of our users. Only statistical analysis is performed on this data before it is deleted from the system.

    All things considered, cookies help us provide you with a better website by enabling us to track which pages you find useful and which do not. Apart from the information you choose to share with us, a cookie does not grant us access to your computer or any personal information.

    You can choose to accept or decline cookies. Although most web browsers accept cookies by default, you can typically change your browser's settings to reject cookies if you'd like. You might not be able to utilize the website to its best potential due to this.


    Links to Other Websites:

    Our website can contain links to other fascinating websites. Please note that once you leave our website via these links, we no longer have authority over the external site. Because these websites are not covered by this privacy statement, we are unable to ensure the security and privacy of any information you enter when visiting them. You should read the website's privacy policy and exercise caution.


    Controlling Your Personal Information:

    You have the following options for limiting how your personal information is gathered or used:

  • The choice to indicate that you do not want the information to be used for direct marketing reasons should be visible whenever you are requested to fill out a form on the website.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@infinitywebsolutionsllc.co
  • We will not share, sell, or disclose your personal information to third parties without your permission, unless required by law. If you indicate that you would like this to happen, we may use your personal information to send you promotional information about third parties that we believe you might find interesting.

    Under the Data Protection Act of 1998, you have the right to seek specific details of the personal data we have on file about you. A small fee will be payable. In case you would like a copy of the information held on you please email info@infinitywebsolutionsllc.com

    Please write to or email us as soon as you can at the address if you think any of the information, we are keeping about you is inaccurate or lacking. If any information is discovered to be inaccurate, it will be swiftly corrected.


    Terms of Use for WhatsApp Business Communication:

    Infinity Web Solutions LLC utilizes and follows the protocols of WhatsApp Business Communication to provide service, support and other business-related updates to our clients. We are committed to full compliance with the terms and conditions of WhatsApp & Meta and the applicable data protection laws, including but not limited to CCPA, GDPR and other jurisdictional laws and regulations which apply.


    User Consent & Data Collection Protocols:

    By interacting with and utilizing our services and voluntarily providing your phone number or initializing a chat with us via WhatsApp, you acknowledge and accept that Infinity Web Solutions LLC may contact you through the app for service and support purposes.

    The collection, usage and processing of your personal information such as your name, phone number and the inquired service are all in accordance with our privacy policy and WhatsApp’s privacy policy. If you want to read more about their privacy policy, you can do so by visiting [https://www.whatsapp.com/legal/business-policy/]

    We also retain all the rights to store and manage your WhatsApp Contact data securely for the duration necessary to provide you with our services as intended.


    Conversation & Template Messaging:

    We may send you approved, appropriate and pre-formatted WhatsApp template messages when initiating communication only when legally permitted or when you are opting in for our services through WhatsApp.

    You may initiate communication with us on WhatsApp directly, while we commit to responding within a 24-hour service period which are according to the messaging policies of WhatsApp & Meta.


    Escalation & Support Paths:

    If we provide you with assistance for our services, we may do so in multiple ways for customer assistance, and these include the following:

  • In-Chat Human Agent Transfer: Our support agents can take over automated chats for personalized help.
  • Phone Support: Contact us at the number listed on our website.
  • Email Support: Reach us via our official support email.
  • Web Support: Submit requests through our support page.
  • In-Store Visits: Visit our office at 17875 Von Karman Ave, Suite 150 & 250, Irvine, California, 92614, United States of America

  • Data Protection & Encryption:

    Infinity Web Solutions LLC implements industry standards and organization measures which are to protect all the personal information you may provide us for attaining our services. All your conversations with WhatsApp are end-to-end encrypted and we do not share any of your information or data with any third party without your consent and approval. We also operate with transparency and all accountabilities; thus, we update our privacy policy practices regularly to stay aligned with any legal or technological updates.